CASES

examples of freelance work delivered

CYBER SECURITY INCIDENT RESPONSE PLAN

The customer:

Danish based biopharmaceutical company with global operations.

Project(s):

ZyberTrust has delivered a project strengthening the customer’s ability to act in case of a major cyber attacks and ensure compliance to authority requirements.

This includes:

Identifying current security incident response plans and capabilities
Define and document a complete and actionable cyber security incident response plan, including:
- Roles & responsibilities
- Overall procedures for security incident assessment and handling
- Documentation and reporting
- Templates, flowcharts and communication matrix

IT PROJECT MANAGEMENT OFFICE

The customer:

A global pharmaceutical company with a central IT function managing cross functional and global IT investment projects

Project(s):

ZyberTrust has supported the definition and implementation of a revised project portfolio and resource planning approach.

This includes establishing a full overview of IT investment projects across all business areas and a model for forecasting IT resource capacity (resource planning).

Key deliverables: Global overview of IT investments per business area, resource planning model, templates for management reporting.

COMPLIANCE IN A GCP ENVIRONMENT

The customer:

A GCP regulated company designing, conducting and analysing patient interviews in clinical trials following regulatory guidelines.

Project(s):

ZyberTrust has performed a full IT assessment and defined the company’s IT QMS system, including relevant policies and procedures.

Part of deliverable has been to define a full fledged IT validation model covering: standard systems, configurable systems and own developed systems.

Together with customer’s IT technical team, ZyberTrust has conducted the validation activities needed to fully validate critical IT systems. This includes supporting activities from planning, specification to full test and verification.

GLOBAL IT POLICY

The customer:

A global pharmaceutical company with a central IT function governing IT standards and guidelines globally.

Project(s):

Defining and issuing a Global IT Policy defining the overall guidance on the use of information technology and provide clear governance and guiding principles for selecting, acquiring and operating new IT solutions.

The policy was delivered in a "short and easy to understand" format and has helped reduce complexity of the system landscape and been instrumental for governing global IT standards.

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